4. Shipping Policy

Last updated: October 14, 2026

This Shipping Policy applies to orders placed with Corvelle.

Personalized Production Time

Corvelle products are individually personalized and produced on demand.

Unlike ready-to-ship products, customized products require production before they can be shipped.

Our standard production and order-processing period is generally 2–5 business days.

Because every personalized product must be individually prepared and printed, some orders may require an additional 2–3 business days during production.

This additional production period is normal for personalized merchandise and occurs before carrier transit begins.

Estimated Shipping Times

After production and fulfillment, estimated carrier transit times are:

• United States: 5–10 business days
• Canada: 7–12 business days
• United Kingdom: 5–10 business days
• Europe: 6–12 business days
• Australia/New Zealand: 7–12 business days
• Other international destinations: 8–15 business days

Production time and shipping time are separate.

For example, an order requiring 4 business days of production followed by 7 business days in transit has an estimated total fulfillment and delivery period of approximately 11 business days.

Delivery estimates are not guarantees.

Tracking Information

Once an order has completed production and ships, available tracking information is automatically sent to the email address used at checkout.

Customers should use the tracking link contained in the shipping confirmation email to monitor their package.

Our customer service team does not manually track packages when current tracking information is already available through the carrier.

Personalized Orders Showing No Tracking

A customer should not assume an order is delayed simply because tracking has not yet been issued.

Tracking generally becomes available after personalization, production, and fulfillment are completed and the package is transferred to the carrier.

Shipping Delays

Delivery may be affected by:

• Production volume
• Carrier delays
• Weather
• Holidays
• Customs processing
• International transportation disruptions
• Local delivery conditions

Delays outside our reasonable control do not automatically qualify an order for cancellation or refund.

Incorrect Shipping Addresses

Customers are responsible for entering a complete and accurate shipping address.

Contact us immediately if an error is discovered. Address changes cannot be guaranteed after fulfillment begins.

Additional costs resulting from an incorrect customer-provided address may be the customer's responsibility where permitted by law.

Customs and Import Charges

International orders may be subject to customs duties, taxes, or import charges imposed by the destination country.

Unless otherwise stated during checkout, these charges are the customer's responsibility.

Contact

Corvelle
Email: corvelleshop@use.startmail.com

Shipping inquiries must include the order number, date of purchase, and name associated with the order.